Shipping policy

 

Childplay offers the following Shipping options for items under 5kg

Regular Post $9.95

Express Post $14.95

Click and Collect - Where pick up is available free of charge from our store location in Clifton Hill during trading hours.

Childplay offer the following shipping options for products over 5kg

Regular Post $19.95
Express Post $24.95

**Please note that there may be changes to the above rates for bulky or heavy items, or remote locations.

Click and Collect - Where pick up is available free of charge from our store location in Clifton Hill during trading hours.

Products are delivered Australia wide using Australia Post Tracked Registered Post or Sendle tracked shipping services. 

Orders are dispatched within 2 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer. This service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.

Estimated Shipping Times

We endeavour to ship your items out as soon as possible. Shipping times will vary on you location within Australia so for a more accurate estimate please visit here. 

 

Our Commitment to Customer Service 

Childplay is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.